1 Job in Paramus, NJ
Property and Casualty Insurance Agency is Hiring a Customer Service Representative (CSR) Near Paramus, NJ
Looking for a dynamic, Licensed Customer Service Representative (CSR) to join our team!
We are looking for a dynamic, motivated, and committed individual to join our team! Our Customer Service Representative is responsible for taking care of our customers directly. The CSR will act as a liaison to provide office support, product/service information and resolve any emerging problems that our clients might face with accuracy, understanding and efficiency.
Job Duties:
- Provide service for existing insurance agency customers
- Quote, sell and bind new policies for potential
- Taking customer payments
- Properly document and update all customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Mail and document management
- Other duties as requested
The ideal candidate will have:
- Valid property and casualty license in the State of New Jersey
- Be proficient in the rules and regulations related to personal lines and commercial lines insurance
- Ability to handle high volume phones and email requests
- Bi-lingual, fluent in both English and Spanish
- Excellent servicing and relationship management skills
- Demonstrate excellent communication skills, speak articulately and persuasively
- Administrative duties including; mail, data entry, office supplies, customer interaction
- Must be a team player and dependable
- Database/CRM experience preferred
- Computer skills are necessary i.e. word & excel
- M-F from 9:00 am - 5 pm
- Possess strong drive, ambition and goal orientation
Up to $10,000 in annual performance incentives in addition to salary and benefits.
If you would like to be career-oriented professional and are currently looking for an opportunity for growth in an explosive industry we are the agency for you.
Work Location:
- One location
Work Remotely
- No
Job Type: Full-time
Pay: From $43,224.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Language:
- Spanish (Required)
License/Certification:
- Property and Casualty License (Required)
Work Location: In person
Job Summary
Full Time
$44k-55k (estimate)
09/02/2023
07/13/2024
The job skills required for Customer Service Representative (CSR) include Customer Service, CSR, Communication Skills, Listening, Data Entry, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (CSR). You can explore the career advancement for a Customer Service Representative (CSR) below and select your interested title to get hiring information.
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